It has a rugged all-metal case that has a nice heft to it.Ĭherry-MX Red switches. The build quality of the MixBox is top notch. This critique is meant to expand and clarify some elements that I have personally noticed in the past couple of months and hopefully give you more information to make an informed buyers decision.īuild quality. My criticism of the MixBox is by no means criticism towards the YouTubers that I mentioned. I purchased the MixBox back in October 2017, and though there are somethings I like about the controller, I find that there are some serious dealbreakers that I want to discuss with you. All of the videos are relatively positive, but there are some serious cons to this controller that only become apparent after some in-depth use. TheMainManSWE, NihongoGamer, Ronin24, and Jon Bonilla all have made a video about the MixBox controller, where they go over its main features and first impressions. We will notify you by email when your return has been processed.Recently a bunch of respected YouTubers in the FGC made videos about the MixBox by FightStickAsia. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Please allow at least three (3) days from the receipt of your item to process your return. We strongly recommend that you use a trackable method to mail your return.Īfter receiving your return and inspecting the condition of your item, we will process your return. Please note, you will be responsible for all return shipping charges.
After receiving a RMA number, place the item securely in its original packaging and mail your return to the address that will be provided to you with the RMA number.
To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number.
In the event defective merchandise is received or there is a shipping error, the following procedure must be followed: Return requests for defective or incorrectly shipped items must be made within 30 days of receipt of the product. We are not responsible for cancelled orders, declined credit cards, items deemed unusable or not what was expected, unintentionally ordered items or any reason other than defective or sent in error. is not responsible for any return guarantees beyond our standard policy. Merchandise is only returnable if:1) It is defective 2) There was a shipping error.
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